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Will McArdle.

Hi, I am

Will McArdle

A passionate professional based in Sydney with a dynamic career in technology consulting, sales management, and customer service. I specialise in aligning technical capabilities with business objectives and delivering performance through collaboration, innovation, and integrity.

About Me

I’m an adaptable and detail-oriented professional with a foundation in commerce and a deep interest in technology, cybersecurity governance, and business strategy. I bring experience from leading organisations like KPMG, Macquarie Group, and various sales-oriented roles where I’ve cultivated strong communication, project leadership, and data-driven decision-making skills. My journey combines analytical thinking with creative solutions and a human-centered approach.

Currently, I am serving as a Sales Manager at Supercare Dental, where I lead a sales team focused on exceeding growth targets, improving customer experience, and streamlining sales operations through innovation.

Education

Education is the foundation of my professional journey, shaping both my analytical thinking and problem-solving abilities. Through formal studies in commerce and cyber security governance, I’ve gained a solid understanding of business strategy, digital risk management, and IT systems, knowledge I continue to build on in my consulting and technology roles

Bachelor of Commerce – Major in Cyber Security Governance

Macquarie University, Sydney, NSW
Feb 2022 - June 2025

Higher School Certificate (HSC)

The Hills Grammar School, Sydney, NSW
Graduated in Nov, 2021

Soft Skills

Will McArdle brings a strong suite of interpersonal and workplace abilities that enhance team dynamics and client engagement. His soft skills include:
Active Listening

Interpersonal Skills

Team Leadership

Adaptability

Project Management

Management Consulting

Technical Skills

With experience across technology, consulting, and data-driven roles, Will has developed a strong technical foundation, including:
Microsoft Excel & PowerPoint

Data Analysis

CRM Software

Information Technology

Financial Reporting

IT Strategy

Experiences

Sales Manager
Nov 2024 – Present
Supercare Dental, Sydney, NSW
1. 
Implemented sales strategies to exceed growth targets.
2. 
Collaborated with marketing for improved lead quality and messaging.
3. 
Streamlined processes using new technology, boosting efficiency.
4. 
Set and tracked sales targets across team.
5. 
Trained and motivated a team of sales associates.
Sales Advisor
Sep 2024 - Nov 2024
Smartlab, Sydney, NSW
1. 
Tailored communication across platforms to connect with a diverse client base.
2. 
Developed promotional materials with the marketing team.
3. 
Managed CRM for sales tracking and client feedback.
4. 
Delivered insightful reports for strategic decision-making.
5. 
Conducted high-impact sales presentations.
Sales Representative
Jun 2024 – Sep 2024
Mathspace, Sydney, NSW
1. 
Clarified billing and charges for clients.
2. 
Mentored new employees on sales approaches.
3. 
Ran marketing campaigns, cold calls, and follow-ups.
Technology Advisory Consultant Vac
Dec 2023 – Feb 2024
KPMG, Sydney, NSW
1. 
Aligned client tech capabilities with business goals.
2. 
Assessed IT performance and provided optimization advice.
3. 
Delivered consulting services in IT strategy and cost efficiency.
Fresh Produce Associate
Dec 2021 - Dec 2023
Freshworld Castle Hill, Sydney, NSW
1. 
Managed stock and storefront based on daily demand.
2. 
Trained new hires on packing and display protocols.
3. 
Assisted customers and maintained a tidy storefront.
Intern (Summer Analyst)
Dec 2019 – Jan 2020
Macquarie Group, Sydney, NSW
1. 
Helped align client technology with business goals.
2. 
Assisted in IT strategy and performance reviews.
3. 
Advised on cost reduction and tech efficiency.

Licenses and Certifications

Introduction to Strategy Consulting Job Simulation

Issued by: Forage
Completed in: March 24th, 2025
Completed an online job simulation with Forage that gave hands-on experience in the basics of strategy consulting. The program involved solving real-world business problems, thinking critically to find the best solutions, and learning how to clearly communicate ideas to clients. It helped build strong problem-solving and decision-making skills that are important in consulting roles.
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KPMG TOM Foundations Badge

Issued by:  KPMG International
Completed in: January 9th, 2024
This badge recognizes my understanding of KPMG’s Target Operating Model (TOM) as a key framework for driving functional transformation. I can explain the six layers of the TOM and how they work together to build integrated, effective business solutions. I am also able to identify key assets within the TOM designed to speed up dynamic transformations using KPMG’s best practices.
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Cloud Computing Core

Issued by: IBM via edX
Completed in: June 29th, 2021
I earned the Cloud Computing Core badge by completing IBM’s "Introduction to Cloud Computing" course on edX. This credential confirms my understanding of cloud models like IaaS, PaaS, SaaS, and deployment types including public, private, and hybrid clouds. It also covers key technologies such as virtualization, containers, microservices, and DevOps. I gained hands-on experience with IBM Cloud, proving my readiness for roles involving cloud infrastructure and migration.
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Community Service

Bupa Nursing Home, Dural

Sydney, NSW |  2018 – 2023
1. 
Provided weekly companionship and emotional support to elderly residents, fostering a positive and engaging environment.
2. 
Assisted with recreational activities, including games, music sessions, and social events, to enhance residents’ quality of life.
3. 
Collaborated with nursing staff to address residents' individual needs, demonstrating empathy, patience, and strong interpersonal skills

Capstone Unit MQBS3010

Coursework and Context

  • Completed MQBS3010, working in a multidisciplinary team.

  • Addressed UN Sustainable Development Goal 3: Good Health and Wellbeing.

  • Developed MindHaven, a digital mental health platform for students, remote workers, and rural communities.

MindHaven offered:

  • AI-powered CBT tools and mood tracking in a freemium model.
  • Optional upgrade for access to licensed therapists via video or text.

Cyber Security Governance Lead

  • Designed a privacy framework with end-to-end encryption and optional therapist data sharing.
  • Ensured compliance with the Australian Privacy Principles (APPs).

  • Focused on building user trust through ethical data handling. .

  • Applied regulatory standards in a human-centred design approach.

Key Outcomes

  • Strengthened skills in privacy compliance and secure platform design.
  • Gained experience integrating cybersecurity governance into tech solutions.
  • Practiced cross-functional collaboration and ethical problem-solving.

Contact Me

I am here to help! Whether you have questions about my services, need support, or just want to get in touch, I’d love to hear from you.
Annangrove, Sydney, NSW 2156
0457 086 545
You can also fill out the contact form below, and I’ll get back to you as soon as possible.
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